Shipping & Returns

🚚 Shipping

• Germany: 1–5 business days – 4.90 €

• Europe: 3–7 business days – 7.90 €

• Free shipping on orders over 100 €

• All items are ready to ship

Once your order has been shipped, you’ll receive a confirmation email with tracking information.

Note: No deliveries on Sundays or public holidays.
If your order includes multiple items with different shipping times, we’ll ship everything together. The delivery time will be based on the item with the longest dispatch time.

🔄 Returns & Support

You have the right to return your order within 14 days of delivery – no explanation needed.
To request a return or get support, simply email us at:
📧 oggithefinest@gmail.com

We’ll provide you with the return instructions by email.
Return shipping costs must be covered by the customer.
We will refund all payments, including the original shipping fee, within 14 days of your cancellation notice – using the same payment method you used at checkout.
We may wait to issue the refund until the returned item is received or proof of shipment is provided.

If the product shows signs of use beyond what’s necessary to check its condition, a deduction for loss of value may apply.